Assists in the management of circulation desk activities including implementing and communicating library use policies to all patrons as well as resolving loan problems. Oversees and provides daily support to student employees working at the circulation desk. Monitors the preparation of library overdue notices and prepares billing notices for delinquent materials. Assumes responsibility for circulation monies. *
Assumes responsibility for the preparation and processing of print, sound, and online library reserves. Maintains Access reserves databases. Educates faculty regarding reserve procedures. *
Provides quality customer service to internal and external patrons handling a variety of routine library issues. Answers inquiries regarding library, music and dance materials. Instructs patrons in use of the online catalog. Assists with patron requests for interlibrary services. *
Assumes responsibility for the maintenance of stacks, including shelving and inventories. Assigns work, oversees and provides daily support to student shelving staff.*
Collects and maintains relevant statistics including monthly and annual circulation figures, website and online reserve usage figures, fines paid and monies collected. Provides statistical information to appropriate parties including the Head of Allen Library to be used for ad hoc and annual reports.
Assumes responsibility for ensuring appropriate maintenance of audio-visual, electronic, photocopying and print equipment.
Performs other related duties as assigned.
* Indicates an "essential" job function. |