Computer technical support
Provide technical assistance for users and branch staff regarding use of electronic resources, including:
- Instruction on finding, creating, and using Internet resources (WWW, listservs, e-mail, and local and remote databases, systems, and catalogs);
- Trouble-shooting computer equipment problems;
- Advising librarians on technical issues and problems in configuring electronic services for users;
- Performing regular maintenance and software updates for 8 public laptops and 6 staff workstations.
- Acting as liaison with staff in other library units to identify needs, plan training, and seek solutions to computer-related problems in the Libraries;
Create and maintain branch library web site; develop and maintain print and computer-assisted instructional materials to guide patrons in using Internet resources.
Conduct or contribute to library-wide training related to technology.
Evening / Weekend Supervisor
During evenings and Sundays, supervise Music Library circulation activities and control of materials being circulated; mediate problems with library patrons regarding fines and books charged in the computer system; serve as first point of appeal for fines and other charges (damaged books, etc.). Assist in determining library policies and procedures and interpreting them to patrons. Refer unresolved problems to day supervisor.
Provide back-up processing for reserve materials.
Supervise Student Employees
In cooperation with the day supervisor, interview and hire student staff
Supervise student library assistants (SLAs) during evening hours
Supervise operation, revisions, and SLAs who input indexing data for the UT Song Index and Analysis Index.
Supervise student cleaning of facilities and equipment on Sundays.
Supervise SLAs doing pre-order bibliographic verification of music scores and recordings in online catalog, acquisition system order records, and OCLC or other databases.
Reference
Provide in-depth catalog assistance to help users in locating music materials
Provide reference assistance to users, in person and by telephone, locating specialized music information and instructing in its use.
Technical Services
Check-in and process all new branch library materials
Handle transfers and withdrawals; under librarian supervision, implement summer transfers to storage and shifting of collections
Identify collection items having cataloging or classification problems and send to appropriate staff for correction.
Responsible for current periodicals collection including branch binding shipments
Use cataloging template in Aleph to add records for School of Music concerts and recitals
Equipment / Facilities / Supplies
Assist with selection of AV equipment; handle AV equipment maintenance
Assist users with photocopier, reader-printer, and 3-M security gate
Handle branch mail
Other duties as assigned