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Troubleshooting sign-in and password issues

Posted By Paul A. Cary, Wednesday, February 19, 2014

When you are on the MLA web site, the left-hand pane will show whether you are signed into the site. If you are signed in, that pane will display links to your profile and other personalized information. If you aren’t signed in, you should see a prominent sign-in box. If you check the Remember Me box, the system will remember you and sign you in automatically (on this computer) for a set period of time.

If you have forgotten your password, just click on that link. The system will ask you for your email address, and send you a link to reset your password. If you do reset your password, the new password will have to meet the system’s requirements, which are at least eight characters, with at least one of them being a number. One note of caution: for most of you, your username will be the same as your primary email address, however this is not always the case. I have seen instances where the username was one email address, but the primary email (where the password reset link will go) is another. If you need to know your username, please contact the Business Office.

In order to sign out of the system, go to the For Members menu and select Member Logout. Please let the Business Office or the Web Manager know if you need any further help.

Tags:  passwords  signing in  usernames 

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Business Office: 8551 Research Way, Suite 180, Middleton, WI 53562 | Phone: 608-836-5825 |FAX: 608-831-8200 | Email: mla@areditions.com